You'll still first be connected to a tech-support person, who can only answer questions about the product. You can add TurboTax Live at any time by clicking on the Live help badge at the bottom left of the screen.īut if you opt for TurboTax Live, expect a few extra steps before you can talk to a tax pro. You can get technical help using any tier of the service, and even share your screen with a support person. Under the Documents tab, we did find an option that proclaimed, “Soon, you'll be able to link your financial accounts to TurboTax to automatically import any available forms.” However, this option to link other accounts to automatically import data was not available at the time of review. TurboTax can import data from other Intuit’s QuickBooks, but not from its consumer-centric Mint (Quicken data can only be imported into the desktop versions of TurboTax).

Intuit TurboTax Deluxe 2020 review: Features That’s pricier than H&R Block, which charges $36.99 per state return. All other TurboTax Live and Live Full Service options cost $70 to file a state return. For TurboTax Live Basic, which includes live support, state filing costs $50.

State tax filing costs $50 per state on all standard do-it-yourself TurboTax products (A free state return comes with TurboTax Free online). (Live services are not an option when using the downloaded versions.) Intuit TurboTax Deluxe 2020 review: State filing The downloadable product lets you electronically file, or you can print out and mail your return. If you prefer to keep your tax data local instead of using an online service, Intuit continues to offer four varieties of download-to-own TurboTax.

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